How many passengers are allowed?
The legal maximum number of persons on board cannot exceed 21 – 2 crew members and 19 passengers.
Can we swim?
Passengers are not permitted to jump from the boat or climb into the water. Passenger may only get on and off the boat at the dock once the Captain has cleared passengers for boarding and departure.
Are pets allowed?
Due to the configuration of the boat, and for safety reasons, pets are not permitted on board. Authorized service dogs are permitted.
Are restrooms available?
We do have a restroom on board, with a hand washing station.
Should I tip my Mate & Captain?
Our mates work for tips and gratuity is greatly appreciated – we suggest a 20% gratuity. They are highly trained, knowledgeable and very experienced, to ensure your safety and provide an amazing experience! Discretional gratuity is acceptable for the captain.
What are your weather and cancellation policies?
Cancellations must be made, and acknowledged by Star Fish, at least 48 hours in advance, to avoid penalty
We reserve the right to cancel any tour at any time due to weather, safety or mechanical issues for rain-check or a full refund.
For weather related issues, we may wait for a brief shower to pass, reschedule for another day, or cancel if unable to reschedule.
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Last minute cancellations by the patron and no shows will not be refunded or rescheduled.
Once a reservation is made, the reserving party is obligated for the price of the trip. The credit card on file will be charged.
For no-shows, the cost of the trip will be charged to the credit card on file. For cancelations within 48 hours the cancellation fee will be $150 for cruises, $250 for 1/2 Day trips, $350 for 2/3 Day trips, and $500 for full day trips.
We reserve the right to cancel any tour at any time due to weather, safety or mechanical issues for rain-check or a full refund.
For weather related issues, we may wait for a brief shower to pass, reschedule for another day, or cancel if unable to reschedule.
'
Last minute cancellations by the patron and no shows will not be refunded or rescheduled.
Once a reservation is made, the reserving party is obligated for the price of the trip. The credit card on file will be charged.
For no-shows, the cost of the trip will be charged to the credit card on file. For cancelations within 48 hours the cancellation fee will be $150 for cruises, $250 for 1/2 Day trips, $350 for 2/3 Day trips, and $500 for full day trips.
How can I pay?
We accept cash, venmo, check, and credit cards. A 3% fee will be added for all credit card and Venmo transactions
